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Customer E-Mails
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House to Home Ideas takes great pride in the fact that we provide the highest customer service to our patrons.  Feedback is key to any successful business.

If you ever have a question or concern about our products or services please don't hesitate to contact us at service@house2homeideas.com or call toll free at 1-866-204-5798 pin 9094.  If you have any suggestions on making your shopping experience a more positive one we'd love to hear from you too!

Thank you to each customer that took the time to write to us!


"The double birdhouse lamp arrived today in perfect condition, ahead of schedule, and it's adorable.  Thank you."

"Thanks so much for your effort.  I will be visiting your website again and will recommend to my friends."   Greenville, SC

"I received and like them very much" (mailbox covers) Toms River, NJ

"This is a beautiful cover and do appreciate your getting it to me."  Greenville, SC

"Thank you for the excellent service.  I received order today."   Carlisle, PA

"I received the sun mirror and absolutely love it!! ...Thanks for a pleasurable shopping experience."  Pittsford, NY

"Thank you so much for your excellent customer service."  Helena, MT

"...I just purchased two door crowns from you and I think they're great!  I'm very pleased with them."  Medford, NJ

"I received the cover today.  Thanks - looks very nice."

"You have to be the most pleasant person, in retail, that I have ever dealt with..."  New Medford, CT

"I just wanted to say how pleased I am with the service I have received.  You have kept me well informed about my order.  I received my package today and I am so happy with the products.  Thank you."  Longmont, CO

"They arrived Thursday and are beautiful.  I was able to give them to my friend and she just loved them." (mailbox covers)  North Billerica, MA

"Thank you so much for all your help.  It has been a pleasure working with you.  It was a surprise to find an internet company that is so helpful and attentive to their customers... And look forward to ordering from you again."   Paxton, MA

"Hi, Thanks a lot for getting back to me.  I searched many sites looking for door crowns, and I found your very nice, and with a great selection !  Thanks again."  Dunstable, MA

"What a quick response!!  Thank you for your promptness..."  Boca Raton, FL

"Thank you so much, I'm sure you will be hearing from me again as I love your covers."  Chicago, IL

"The carved heart house door crown and tree of life mirror are beautiful.  You're right the pictures don't do them justice.  I'll be passing these down to my daughter!"  King of Prussia, PA

"Got the covers, and they are very nice.  Will spread the word to friends."  Boca Raton, FL

"Thank you!!!!!  I love my sunflower mailbox!!!!!!!!! You WILL hear from me again!!!!"  Hendersonville, NC

"I have to thank-you... you are such a pleasant person to work with -ordering items off the internet is never easy, but you made it a painless experience.  I continue to check your website for updates and items that I can use in other rooms of my home...thanks again!"  New Milford, CT

I just wanted to drop you a quick note to say thank you so much for taking care of this order for me.  My parents received the birdhouse this week and absolutely love it!  It is the perfect addition to their cottage in the country!  Thank you for taking the time to make this overseas housewarming/retirement gift easy.  It is very much appreciated. Culver City, CA

WOW what fast and friendly service you have!  I will be sure to keep buying my covers from you.  I'm going to tell my friends about your website too.  Thank you sooooooo much!  Dixon, IL

Just to let you know the acorn basket arrived; it is a beauty! It is so well made! I do plan on buying more baskets. It is so nice to see an American made basket that is so reasonably priced!  Thanks, again!  Manassas, VA

I can't tell you how impressed Laura and I were with your speedy reply and overall customer service.   Here's the unfortunate news for H2H though:  while shopping this weekend we actually did find some shades for our chandelier which work just perfectly with our kitchen, so we made the purchase.   I want to let you know, though, that your customer service made a lasting impression on us, and Laura will be a regular visitor to your site (and hopefully a customer in short order!) when we have home decorating needs.

I ordered one of your cat pillows (TR769P) several weeks ago.   The delivery time was short...and the pillow adorable.  I bought it for our white cat Caspar...to give to my husband for Christmas.  I just wanted to let you know that I love it, and that the quality is far beyond what I expected.  It will share our bed with Caspar on our long winter days and nights in Ashland.  Thank you for doing such a great job!    Ashland, NH

I just wanted to thank you for fixing the problem/mix up with my lampshade order. Last week I received the shade I ordered. It is beautiful and just the perfect shade for a very special lamp I inherited from my mother. I had wanted to find the perfect shade for it, and now I have it. I thank you and your craftspeople very much. The shade looks wonderful. I will definitely buy from you again ... and I will tell my decorator/designer friends about you.  Greensboro, NC

Oh my gosh the mailbox was beautiful and my Mother-in-Law loved it.  She was just going on and on about it.  Thank you so much and will you tell the artist that I was the hit of the Christmas Party.  Thank you once again.  Bardwell, KY 

I want to thank you for the wonderful merchandise I purchased from your site on the internet.  I am very pleased with the quality and also with your quick response it getting it shipped out.  Many thanks. I will be a repeat customer!!!  Thanks.  Richfield, UT

I got the leaf key box a little while ago, and it is GORGEOUS!!!!!  While we haven't decorated our house yet (just moved in 3 weeks ago), I can't wait to find the perfect spot for it.  I wanted also to let you know that I am TOTALLY impressed with your site and your service!  Very few online businesses take the time to let you know when your order will ship, and those that do are the one at which I am a repeat customer.  Let me tell you - I'll be looking for more great stuff on your site once we're really settled in and I get things where and how I want them!!      Phoenixville, PA

I wanted to let you know that I received my new shelf and I must tell you, it was well worth the wait.  It was beautiful, exactly what I wanted.  Thank you for all your assistance.  Marathon, NY (Hand painted shelf - received an incorrect one but made sure she got the one she wanted.)

I received my slate sign and it looks beautiful. I know my friends will love it. Thank you for keeping me updated with all the shipping information regarding my purchase. 
Somerville, MA

The slate just arrived and looks great!  Thanks so much!  Springfield, IL

Just a quick note to tell you that I received the black wire bowl and the iron wall decoration.  I LOVE them!  This was the easiest ordering and fastest delivery of all time.  Thank you.  South San Francisco, CA

Thanks A LOT!!!!!!  They are super, and I appreciate your prompt response to my ordering.  I will refer you to many friends--we used to be able to get them at a gift shop locally but the shop has been closed through the winter months.  Springfield, OH (mailbox covers)

Thanks so much for replying so quickly to my e-mail.  Love your customer service !!  I teach school and will tell all my friends about you all.  Garland, TX

Diane, thank you so much for keeping me updated on the status of my order.  To my delight, I received my mailbox cover yesterday and wanted to let you know how pleased I am, both with the product and the quality of service I received from you and your company.  Rest assured, you will be hearing from me again in the autumn when I will need another cover for that season.  Again, many thanks, and keep up the great work!! Brunswick, ME

Wow...what personalized service.  The e-mail advising me when my order is shipped will be most appreciated.  Thank you!  Summerfield, NC

I love the other shades I purchased from you.  Thank You.  Winslow, AZ

Thanks for the shipping info., that was really quick shipping.  I will let you know when I receive the cover.  It's been a pleasure doing business with you.   Sterling, MA

Thank you so much!  I appreciate you checking on that!  I really liked the picture online, so I didn't even think of a different theme!  Thanks!  Conover, OH
After receiving slate:  We received our slate and LOVE IT!  Thanks so much!!!   Conover, OH

Thanks so much, that was too easy, I was honestly not expecting such a response from an internet company.  You obviously have a great a customer service philosophy which is a great foundation for any business.  Although I was disappointed with this initial purchase, you have many great items which are definitely my style.  I will visit your site again and hopefully have better luck with my next purchase.  Again, thanks.  Saco, ME

I received my two side chests several weeks ago and I love them.  New Orleans, LA

Bought one and I love it!!!! (floor mat)  Tifton, GA

I just got the sign and it is beautiful as it is.  Thanks so much.  Thanks for the great customer service. Springfield, TN

We LOVE the pineapple welcome sign! Can't wait for our slates, and we are spreading the word about you guys. Thanks!  Spotsylvania, VA

Just had to let you know how pleased I am with the slates (all three of them!).  They are beautiful, and I certainly won't hesitate to visit your website again when I need another distinctive gift.  Pottstown, PA

It has been a pleasure dealing with you.  You're e-mails are so prompt and friendly and customer service is excellent.  Thanks again and I will definitely refer people to your website.  Swansea, MA

I had been searching for personalized welcome plaques on the internet, and I was so happy to find your website, very impressed with the selection you offer and the your product prices are exceptionally reasonable.  Follow through has also been exceptional!  Coral Springs, FL

Thanks for asking for clarification on the order.  Looks like it will be a beautiful gift!  I was very happy to find your website.  Again, I appreciate your help.  Coral Springs, FL

We received the wreath today----- my wife loves it!  Town of Mount Royal, Quebec

Thank you SO much you truly have been a great demonstration of Customer Service.   Columbia, MD

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